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SoulMakes Jewelry. Bohemian Jewelry and Gypset Fashion for all free spirits using turquoise, leather, crystals, and love.

FAQs

Shipping


All domestic and qualifying international* orders include complimentary tracking and delivery confirmation.

U.S. Domestic Shipping Rates

FREE Standard Shipping (3 to 5 business days) - 100% FREE!

2 Day Priority Shipping (2 to 3 business days) - $9.50 (Free w/ orders over $250)

International Shipping Rates

Standard International Shipping (1 to 3 weeks) - $10 Flat RateĀ (Free w/ orders over $250)

Priority International Shipping (4 to 10 business days)- $25 Flat Rate

*Click here for list of countries eligible for international tracking

When will my order ship?

The majority of orders will be packaged and shipped within one business day, but please allow SoulMakes 1 to 3 business days to process and ship your order. Please note, that due to varying demands and order volumes, processing times may vary. Custom orders, special requests, made-to-order, and larger volume orders may be subject to longer processing times.

If you are concerned about when an item will ship, please feel free to contact us at info@soulmakes.com or using our contact form.

If expedited shipping is needed, please contact us for a quote and more information.

How will my order ship?

By default, shipping will be fulfilled using USPS for both domestic and international orders. Tracking will be automatically included for all qualifying* orders.

*Click here for list of countries eligible for tracking

UPS, Fed-Ex, or your preferred courier can be used upon request, but may be subject to additional costs.

Customs & Import Taxes

All customers are responsible for any customs fees or import taxes required by their own country. SoulMakes is bound by law to declare the full value of your order, along with an invoice of purchase. SoulMakes will not be able to declare a lower value.

RETURNS & EXCHANGES

If you are not head over heels about your SoulMakes order, you may make a return or exchange within 30 days of the original shipping date, with these conditions met:

  • Return shipping is post-marked within 30 days of original shipping date
  • Items are unused, unworn, and in its original condition
  • All packaging, tags, and accessories are included
  • Not an item on sale or custom order

Send returns and exchanges to:

SoulMakes
P.O. Box 437
Centreville, VA 20122

Discounts & Coupons

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  • Coupon codes are applied during STEP 2 of the checkout process. Only one coupon code can be used per transaction. Coupon codes may not apply to all products in the store.

    Gift Certificates

    Gift certificates can be purchased here.

    Gift certificates are delivered electronically, and do not expire.

    PRIVACY POLICY / TERMS & CONDITIONS

    View full privacy policy and terms of use here

    Contact Info

    General Inquiries: info@soulmakes.com OR Fill out our contact form

    Orders: orders@soulmakes.com

    Wholesale: wholesale@soulmakes.com OR Fill out our wholesale form

    Phone:(571) 482-7685

    Mailing Address:
    SoulMakes
    P.O. Box 437
    Centreville, VA 20122